Center for Consumer Engagement Leadership

Warwick Charlton, Co-Chair

Warwick Charlton

Dr. Warwick Charlton currently serves the Collaborative as Co-Chair for the Center for Consumer Engagement.  He is currently Chief Medical Officer for Medfusion, the nation's leading provider of patient-to-provider communication solutions.  Dr. Charlton is and has been an enthusiastic innovator and developer of new service and product technologies in healthcare designed to improve the efficiency and quality of healthcare delivery, with a special interest in strengthening patients’ interaction with their service providers.  In prior positions, he has led the creation and development of a number of technology and service driven web and telephony products, and served on DMAA (Disease Management Association of America) committees.  Recently he was CMO and SVP Product Development at Accordant Health Services, a disease management and specialty pharmaceutical fulfillment company acquired by Caremark and then CVS pharmacies. Prior to that he served as CMO for ThinkMed, LLC, a medical knowledge engineering and software development company utilizing health-claims-data for identification, stratification, outcomes assessment and predictive modeling.  Dr. Charlton is a board-certified family practitioner and received an MBA from the Anderson School of Business at the University of New Mexico.

Julie J. Martin, Co-Chair

Julie J. Martin

Julie  J. Martin, MS, has been the Communications Manager at the John D. Stoekle Center for Primary Care Innovation at Massachusetts General Hospital since 2006, and focuses on internal and external communications to promote the activities of the John D. Stoekle Center. She is the liaison to the Mass General Development Office, was certified as an advance care planning facilitator through a Stoeckle Center initiative, and has training in Plain Language. Julie received her bachelor’s degree from Lafayette College, and her master's degree in health communication from Tufts University School of Medicine. She has been a member of the American Medical Writer's Association since 2003, and has held the offices of Program Manager, President-Elect and President in recent years; in 2009 she was a member of the nominating committee for both the local chapter and the national organization. She sits on the Editorial Board of the Journal of Communication in Healthcare.

Christine Bechtel

Christine Bechtel

Christine Bechtel is the Vice President of the National Partnership for Women & Families, a non-profit consumer advocacy organization based in Washington, DC. The National Partnership has been the driving force behind some of the country's most important policies and initiatives -the Family and Medical Leave Act, the Pregnancy Discrimination Act, and the Americans for Quality Health Care project.

Bechtel was previously Vice President of the eHealth Initiative (eHI), where she led the organization's membership, public policy and government relations work. She has a background in health care quality improvement from her work with the American Health Quality Association and Louisiana Health Care Review, a Medicare Quality Improvement Organization (QIO). As a Senior Research Advisor at AARP, Bechtel conducted public opinion studies with consumers regarding their views on national political issues. She began her career as a Legislative Associate for United States Senator Barbara A. Mikulski (D-MD), where she focused on legislative issues ranging from women's health and stem cell research to Medicare and Social Security.